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Reviews for Villas of Omaha at Butler Ridge

Posted On: 7/18/2018

Fantastic Office and Maintenance Staffs

I just wanted to take a quick moment to offer a comment of great appreciation to the office and maintenance staffs of the Villas of Omaha at Butler Ridge. Every time I have had a question, a need or anything of the sort, the front office staff acknowledged me by name, listened to me patiently and constantly sought ways to help. They are all fantastic especially, Emili who has been my primary contact ever since she showed my wife and me the complex when I was still discerning where I wanted to move. In addition to the office staff, I want to give special kudos to the maintenance staff. I have only had a couple of the "usual requests" of new residents, but every time I had a question, they came over that day and had the situation resolved within 24-48 hours and whether it was a more complex engineering related question or a basic maintenance request, their talent and responsiveness have been fantastic as they have taken on the smallest (garbage cans) and the largest jobs (HVAC), etc..... Anyway, I just think these staffs are a great testament to this location and I wanted to affirm them publicly! Thank you one and all! -Andy
By: Andrew Santos     Verified Resident
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Posted On: 5/26/2018

Maintenance request

Placed workorder for A/C issue, and within an hr of placing the order a technician was on site fixing the issue. Tech was very professional, knowledgeable and issue was resolved in a very timely manner.
By: Marcus     Verified Resident
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Posted On: 4/6/2018

Best Property I've Ever Lived At

I can honestly say that The Villas of Omaha at Butler Ridge is hands down the best property that I have ever lived at! I truly feel as if I am at home! It is very quiet and the neighbors are amazing! I also LOVE LOVE LOVE that the Villas is a NON SMOKING Community! The staff is amazing! Management is always helpful! My apartment is extremely spacious and the underground parking is awesome! I also love the secured entry! I feel very safe!
By: Anonymous     Verified Resident
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Posted On: 12/20/2017


My electricity in my bedroom went out. I tried the circuit breaker, no luck. I knew if I called maintenance they would be able to figure it out. Funny thing he did the same thing I did but this time it worked and lights were back on. I guess the circuit breaker didn't like me. Thank you for taking care of it. I love living here. Everyone is great.
By: Dee     Verified Resident
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Posted On: 12/10/2017

Maintenance responses are incredibly fast

The response to any maintenance problem is handled quickly, and the work is done correctly. Jim is great! We love living here.
By: Carolyn M.     Verified Resident
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Posted On: 12/9/2017

Villas of Butler Ridge, the friendly place to live

I feel this complex is outstanding. I'm going on 4 years and I'm loving it. It is conveniently accessible to shopping of all kinds. Love the attached garages, the fun activities and the staff. This is the first apartment complex that I've lived in that your neighbors actually talk to you and because of that, I have meant so many wonderful people. Don't miss out, and join the fun of a friendly community.
By: Dee     Verified Resident
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Posted On: 5/5/2017

Love Living Here!

My boyfriend and I love living here! We always receive great service and the staff knows who we are when we see them on the property. Amenities are exceptional and the pool is our favorite!
By: Tabitha W.     Verified Resident
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Posted On: 2/10/2017

We are new to Butler Ridge(one week)

We are so happy to be moved into our Villa at Butler Ridge. At this point in time, it is all that we imagined. We have had some little bumps during our first week, but would like to take this opportunity to give Maintenance man, Jim a big thank you for getting to our needs in record time, having a solution to our problem, and convincing us with his actions that he was here to help us out. He took the time to introduce himself to our dog and visited with us while making necessary repairs. If he didn't have the correct solution, he was back either the same day or early the following day with the same eagerness to help. We know the property is high end, the Villas are just what we feel we need entering our sunset years. The amenities are unlimited, we have met some very nice people, had a fantastic experience at the office with the personnel answering all our questions, and taking the time to explain or answer our each and every question. With all that having been said, at this point in time we really feel that what has made us most comfortable in the short time we have been residents, is meeting and dealing with Jim in maintenance, he really made us feel like we chose the best property in Omaha with the best maintenance/office; this is his property to take care of and he is elated to share it with us.
By: Tom & Bett Lawson     Verified Resident
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Posted On: 2/3/2017

Jim the Maintenance Man!

I wanted to make sure you knew how awesome Jim is! I needed to change the water filter in my fridge and had NO clue what to buy. Jim took time to come over and show me what I needed on Weds. He then popped in and put it in for me on Thursday. He is super helpful, very welcoming and safe. Ensuring you have good quality maintenance people is important. Especially since I live by myself. Thank you so much!!!
By: Selena Palmer     Verified Resident
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Overall Rating

5 out of 5 stars

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